Privacy Policy
How we collect, use, and protect your information when you use Ark Gravity's platform and services.
Contents
Introduction
Ark Gravity, operated by bshko LLC ("Company," "we," "us," or "our"), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit arkgravity.com or use our services.
Information We Collect
Information You Provide
- Contact information: name, email address, phone number, business name
- Business information: industry, company size, service needs, current tools
- Account credentials: login information for platforms we configure on your behalf
- Communications: messages, feedback, and correspondence with our team
- Payment information: billing details processed through third-party providers
Information Collected Automatically
- Device information: browser type, operating system, device identifiers
- Usage data: pages visited, time spent, click patterns, referral sources
- Location data: approximate location based on IP address
- Cookies and tracking: session data, preferences, analytics identifiers
Information from Third Parties
We may receive information from third-party services integrated into our platform, including GoHighLevel, Google Analytics, and social media platforms, in accordance with their privacy policies.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Configure and manage your digital infrastructure
- Process transactions and send related communications
- Send marketing communications and newsletters (only with your express opt-in consent)
- Respond to inquiries and provide customer support
- Analyze usage patterns to improve our platform
- Personalize your experience and recommend relevant services
- Comply with legal obligations
- Protect against fraud and unauthorized access
Legal Basis for Processing
Email Marketing & CAN-SPAM Compliance
We comply with the CAN-SPAM Act of 2003 and all applicable email marketing regulations:
- We only send marketing emails with your explicit opt-in consent
- Every marketing email includes a clear, functioning unsubscribe mechanism
- Unsubscribe requests are processed within 10 business days
- We accurately identify ourselves as the sender in all communications
- We include our physical mailing address in all marketing emails
- We do not use deceptive subject lines or misleading header information
- We do not sell, rent, or trade your email address to third parties
Data Security
We implement industry-standard security measures to protect your information:
However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes.
When your service agreement ends, we retain your data for up to 90 days to facilitate potential re-engagement, after which it is securely deleted unless legally required to retain it longer.Your Rights
Depending on your jurisdiction, you may have the right to:
To exercise any of these rights, contact us at ops@arkgravity.com. We will respond within 30 days.
California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, request deletion, and opt out of the sale of personal information.
We do not sell personal information.Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will take steps to delete it promptly.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on our website. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
Contact Us
For questions or concerns about this Privacy Policy or our data practices: